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Home/Help Center/Price Match Policy

Price Match Policy

Price Promise

At MegaMac we offer a wide range of products and can confidently say most of our prices are lower than our competitors. However, if you do find any of our products cheaper elsewhere let us know before you purchase and we will be happy to match that price.

How to Request a Price Match

If you do find one of our products cheaper on a competitor's website it is easy to request a price match. Simply email our customer services via

Terms and Conditions

  1. Price match only applies against a single product purchase. Bundles or multi-product transactions are not included. 
  2. Price of the comparison match product must be publicly available and only the price when MegaMac validate the claim will be honoured. The price should not be subject to any member/personal discounts.
  3. The competitor’s product must be identical to the one sold by including brand, model, size etc.
  4. The competitor's product should have the same/very similar lead times.
  5. The item matched must be available for sale, in stock, and for immediate delivery or collection.
  6. We do not price match resellers or auction sites such as Ebay., factory outlets, home shopping networks, and liquidation sales are also excluded from the MegaMac price match promise.
  7. The price match promise only applies to brand new products. Used or reconditioned products are not included.
  8. Any website pricing errors on either or the competitor's website are excluded from the price match promise as well as typographical errors, affiliate offers, voucher codes, gift vouchers, and any other media discounts.
  9. Rebates or benefits from competitor's price match promises are excluded.
  10. Competitions, free gifts, and giveaways are excluded from the MegaMac price match promise.
  11. Price matches must be within 7 days of purchasing a product, or before a purchase.
  12. You must be able to provide proof of price from another retailer - including shop name, date(s) of purchase and the invoice(s).
  13. If you have not yet bought the product from another supplier, please call us to discuss how we can help.
  14. The matched suppliers store/company must be physically located in the UK.
  15. The price of the matched product must be publicly advertised and not subject to any member/personal discounts.
  16. Price Match Guarantee does not include wholesale websites, or discount websites, as well as sale/discounted items on any offer.
  17. We hold the right to remove/refuse a Price Match if the product does not fit the criteria.
  18. The Customer Service Managers/MegaMac's decision on a Price Match is final.
  19. We reserve the right to withdraw our price match promise at any time.
  20. These terms and conditions do not affect your statutory rights.

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